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Channel: Auto Sales/Service – Consumer Federation of America
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Brochure: Driving A Bargain

Each year, one-third of us leases a new car — and many of us simply pay too much when it comes time to return the car. Getting rid of a leased car doesn’t have to be expensive, if you know that to...

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Brochure: Clean Cars, Clean Air

A car is a major investment, second only to buying a house, for most people. Part of the cost of a modern car is its pollution control system – the catalytic converter and other equipment that removes...

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Car Title Fraud: Issues and Approaches for Keeping Consumers Safe on the Road

Download PDF The post Car Title Fraud: Issues and Approaches for Keeping Consumers Safe on the Road appeared first on Consumer Federation of America.

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Consumer Groups Request Funds for Vehicle Titling System

Honorable Alan B. Mollohan Chairman Subcommittee Commerce, Justice, Science, and Related Agencies Appropriations Committee United States House of Representatives Washington, DC 20510 Honorable Rodney...

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Comments Regarding Cooling-Off Rule Regulatory Review

These comments are submitted by the National Consumer Law Center, on behalf of its low-income clients, Consumers for Auto Reliability and Safety, Consumer Federation of America, and Consumers Union in...

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Brochure: How to Avoid Auto Fraud

QUICK CAR BUYING TIPS Before you visit a dealer, line up good financing with a bank or credit union. Before you negotiate the price of a new car, check for price information at www.edmunds.com; for a...

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Comments to FTC, Motor Vehicle Roundtables

COMMENTS TO THE FEDERAL TRADE COMMISSION Motor Vehicle Roundtables – Project Number P104811 BY CENTER FOR RESPONSIBLE LENDING CONSUMER FEDERATION OF AMERICA CONSUMERS FOR AUTO RELIABILITY AND SAFETY...

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Consumer Groups Respond to FTC’s Used Car Rule Review

On behalf of each of the above-designated organizations, CFA submits the following comments, in response to the Federal Trade Commission’s Notice of Proposed Rulemaking published on December 17, 2012,...

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Biggest Recall in History of Automotive Industry: What Should Consumers Do?

Washington D.C. — “There is good news and bad news with the announcement of the Takata air bag recall:  the good news, millions more Americans are covered for a fix to this serious problem, the bad...

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Americans Support Congress Banning the Sale of Used Cars with Open Recalls

Washington D.C. — There are few, if any products on the U.S. market that have a greater impact on the public health of American’s than the automobile.  In addition, their economic impact is also...

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CFA Calls on FTC to Investigate Mercedes E-Class Ad Claiming That Cars Are...

CFA has joined other advocates for motor vehicle safety and truth in the marketplace to urge the Federal Trade Commission (FTC) to carefully scrutinize auto manufacturers’ marketing related to...

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CFA Urges FTC to Reject Proposed Settlements Which Allow for Misleading...

In comments to the Federal Trade Commission regarding the proposed settlements with CarMax, Asbury Automotive Group, and West-Herr Automotive Group, CFA and other public interest groups are urging the...

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NYC Puts the Brakes on Deceptive Financing and Sales Practices at Used Car...

Christian needed a car to get to work so he could provide for his new wife and baby. But the used car that one of the largest dealerships in New York City sold him started to make loud banging noises...

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Trusting a Car Dealer to Pay Off Your Loan Can Be a Risky Business

Thinking about trading in a car that you still owe money on? Think very carefully, because buying a car when you haven’t paid off the loan on your current vehicle can put you in serious financial...

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New Twists and Five Lessons from the CFA Consumer Complaint Survey

Every year when we survey state and local consumer agencies about the complaints they receive, some things come up time after time, but there are always new twists. For instance, auto sales and service...

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Avoiding the Car Repair Blues

We’ve all been there before. You get in your car and turn the ignition, but it will not start. Not today! Any day but today. With a little luck the car finally starts. But now where should you take the...

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Checklist for Preparing To Buy a Used Car

When you are buying a used car, getting the answers to these questions before you commit can save you money and aggravation down the road. Am I choosing a reputable dealer? Research consumer complaints...

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Is Leasing A Car Right For You?

Leasing a car simply means that you have the right to use it for an agreed number of months and miles. Leasing is not buying! One of the attractions of leasing a car is that the amounts of your down...

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Never Rely on Verbal Promises at an Auto Dealership

It’s easy to get caught up in the excitement of buying a car. When you see one that you like at a dealership, you may be willing to accept anything a salesperson tells you. And in your excitement you...

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